matkaa online
matkaa online
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This app is available for your device
matkaa online
This app is available for your device
Contact
+91 3342073993
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the matkaa online?
To log in, open the app and enter your registered mobile number. You'll then need to verify the One-Time Password (OTP) sent to your number. This will securely log you in without requiring a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the send OTP request to complete. If you don't receive the OTP after the allotted time, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, submit your updated KYC details via email to the customer support system. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can easily access and enjoy the app.
Q1: What is the minimum withdrawal amount in the matkaa online?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only earnings from gaming activities. This means you can only withdraw funds you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes in as little as 30 minutes to 3 hours, but sometimes payment processing may experience delays. In these cases, users may need to wait up to 24 hours for payment to be processed. This delay can impact the overall completion time of transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn for anyone else's use. Withdrawals are allowed for the money earned from playing games using the bonus amount. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is failing, don't worry, the funds will be added to your wallet within 24 hours. If you still encounter issues, you can contact the care centre for assistance.
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